At Jimo, we care for the privacy of your users. Therefore, they are not required to identify them self before giving feedback. But from your side, this can be annoying to receive feedback from an anonymous user. That's why we provide a way to share the user's data existing in your app so that you can see it in our dashboard.
After loaded on your webapp, our snippet expose a SDK with methods to identify some attributes of your user. Let's setup it!
What you have before using Jimo.identify
The only information you have on the jimer is a random identifier (sxPi in this example)
What you have after using Jimo.identify
You will see the email of your user appears next to the random identifier
How to identify?
You can set 3 attributes of the user :
- email →
window.jimo.push([ 'set', 'user:email', [email] ]); - username →
window.jimo.push([ 'set', 'user:name', [name] ]); - id →
window.jimo.push([ 'set', 'user:id', [id] ]);
For a complete description of this methods, please check our SDK methods list.
When to identify ?
There is some recommended moments to identify your users
- At sign in/up
- At app loading