At Jimo, we care for the privacy of your users. Therefore, they are not required to identify them self before giving feedback. But from your side, this can be annoying to receive feedback from an anonymous user. That's why we provide a way to share the user's data existing in your app so that you can see it in our dashboard.
What you have before using identify
The only information you have on the jimer is a random identifier (sxPi in this example)
What you have after using identify
You will see the email of your user appears next to the random identifier
Identify with URL parameters
You can set the following identification attributes
identifyEmail
: email of the useridentifyUsername
: username of the useridentifyId
: id of the user
You can find more information about those parameters here.
Example
Let's assume you have inserted your portal link somewhere in your app.
There is a great chance that you have some user data available so let's append the email of the user and his username to the portal link so that he can be identified him when he access it.
From there, when users click on portal link and access it, he will be automatically identified and you will see his information in your jimo dashboard.